Good place to work, definitely has its Pros and Cons... - Anonymous employee Caribou Coffee Employee Review

4.0
Sep 6, 2012
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I have been working at Caribou for a few months and must say, I have enjoyed working here for the most part. In a nutshell, the pros of working for Caribou are: -Free 1/2-lb. of coffee/week -Free shift drinks -30% employee discounts -Flexibility with hours (you submit your availability and at least at my Caribou, they work with it) -Working with laid-back, fun, enthusiastic people (for the most part)

Cons

There are definitely Cons to working at Caribou, as with any job: -Early hours (if you do the morning shift... as in waking up at 4:00 a.m.) -Rude customers. I cannot tell you how many times I have almost thrown off my apron and wanted to hop over the counter and say a thing or two to the snotty, stuck-up, absolutely horrid customers that think they can treat you however they want. AWFUL. Biggest Con of this job, in my opinion. -Upper Management is frustrating... I have so far gotten the vibe that as long as they're making profit, they could care less about employee satisfaction. -RUDE CUSTOMERS. Worth mentioning again! On a side note... not sure if this is a con or not, but I wonder when Upper Management is going to figure out that the vast majority of their employees are good, honest, hard-working people? They seem to be *waiting* for incidents of theft and dishonesty from within... It's frustrating, to say the least.

Explore other reviews about Caribou Coffee

5.0
Apr 20, 2026
Recommend
CEO approval
Business Outlook

Pros

- Great people and company culture

Cons

- frequent changes in management

1.0
Jul 10, 2026
Recommend
CEO approval
Business Outlook

Pros

The customers are amazing and the job itself is very easy and doesn’t demand much work.

Cons

I was terminated after “complaining” about management and was treated unfairly until I had to leave. They were not trying to keep me in the company after I started complaining that I haven’t gotten raise in 2 years.

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