Pros
You get free coffee and the people are actually nice. That's literally it. This is a place to work short-term if you need to improve your customer service skills and you like coffee, and then get out of as fast as your resume can carry you.
Cons
* I get to keep track of three different websites for hours, training, etc. Some of these have content that does not work on store computers so I do them at home for free. * My managers frequently don't know what's going on, whether it's about new health codes or my pay. * Speaking of my pay. I'm getting .20 less than was agreed upon when I was hired, and still thinking of what to do about this. * Also speaking of my pay, my first manager told me the wrong date for payday, so I spent weeks thinking my pay was late. * Right now, I'm doing unpaid training. * Everything actually sucks, down to the register software which is obtuse. Our dishes are nice I guess, which is great for our customers. * Starbucks treated me better and paid me more.