I value my position at Caribou Coffee and find it to be a lot of fun. - Anonymous employee Caribou Coffee Employee Review

4.0
Oct 21, 2012
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Flexible hours - Get to work with young, genuine, and friendly people - Free drink every shift - Free 1/2 pound of beans every week - Very relaxed and welcoming work environment, discounting rushes and busy times

Cons

- Need to wake up very early, sometimes after working late - Management has limited time to listen to employee concerns - Hours are very unpredictable - Not much room for promotion. Even when promoted, moving from team member to shift supervisor does not have a very high salary increase - Occasionally have to upsell and annoy customers with a rehearsed shtick, which is awkward and collides with the "genuine" personality that we are supposed to exhibit - Have to keep track of your own tips

Explore other reviews about Caribou Coffee

5.0
Apr 20, 2026
Recommend
CEO approval
Business Outlook

Pros

- Great people and company culture

Cons

- frequent changes in management

1.0
Jul 10, 2026
Recommend
CEO approval
Business Outlook

Pros

The customers are amazing and the job itself is very easy and doesn’t demand much work.

Cons

I was terminated after “complaining” about management and was treated unfairly until I had to leave. They were not trying to keep me in the company after I started complaining that I haven’t gotten raise in 2 years.

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