They promise the world to keep you but never follow through. - General Manager Caribou Coffee Employee Review

1.0
Jul 15, 2018
Recommend
CEO approval
Business Outlook

Pros

The job itself is fun. Great customers and good product. Discount and shift drink are nice bonuses. Benefits are ok.

Cons

Working in management was awful. You were expected to be available 24 hours, even when on PTO. Managers running multiple stores with little to no help. Hourly pay, no overtime allowed, yet you had to stay is someone decided not to come in. Sick? Too bad, still have to come to work, even if you’re vomiting and have been to a doctor. Upper management puts a TON of pressure on GM’s, uses threats as motivation. Bring your issues to the attention of upper management, they’ll tell you what you want to hear, and then never follow through.

Explore other reviews about Caribou Coffee

5.0
Apr 20, 2026
Recommend
CEO approval
Business Outlook

Pros

- Great people and company culture

Cons

- frequent changes in management

1.0
Jul 10, 2026
Recommend
CEO approval
Business Outlook

Pros

The customers are amazing and the job itself is very easy and doesn’t demand much work.

Cons

I was terminated after “complaining” about management and was treated unfairly until I had to leave. They were not trying to keep me in the company after I started complaining that I haven’t gotten raise in 2 years.

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