OK for short term - Anonymous employee Caribou Coffee Employee Review

3.0
Dec 8, 2012
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

-Building relationships with customers -Learning curve of making drinks can be enjoyable in the beginning -Generally enjoyable coworkers

Cons

A few negatives: -At my store, most of the shift supervisors were recent high school grads who didn't go to college right away and had a superiority complex from working for Caribou since they were sixteen. For someone like me, who had a 4-year degree and experience living and working overseas for two years and just needed a temp job while I searched for something full-time, their superior attitude got really old really fast! -My manager started out pretty good, though I didn't get as many hours as she had implied I would get when hired. However, when she screwed up on the schedule she basically left it up to us to fix it and said "tough luck" if we couldn't find someone to cover us. For example, I got added on to a holiday weekend schedule over a week after the original schedule came out, at which time I had already made family plans, and I ended up having to work because no one could cover me. Plus, I ended up getting a full-time job offer and had to put in my two week's notice shortly before a very busy time for the store, and she tried to guilt me into staying, even keeping me on the schedule after I told her I was done. I realize it's difficult to find opening and day shift workers at a place like Caribou, but I had been upfront with her from the interview stage that I was in search of full-time work elsewhere. It is not the fault of the employees if they give advance notice to leave and you as the manager are dealing with an understaffed store!

Explore other reviews about Caribou Coffee

5.0
Apr 20, 2026
Recommend
CEO approval
Business Outlook

Pros

- Great people and company culture

Cons

- frequent changes in management

2.0
Jul 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Free drink but only one per shift

Cons

Upper management absolutely awful and out of touch. DM’s and DO’s do not care about your well being. Preach this whole attitude of togetherness but it’s fake and they only care about sales and numbers. This company has gone downhill fast and I am actively job hunting.

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