Overworked and underpaid - Shift Supervisor Caribou Coffee Employee Review

2.0
May 12, 2013
Recommend
CEO approval
Business Outlook

Pros

I enjoyed most of the people I worked with and the customers and regulars were great. Learning how to make drinks and about coffee in general is a lifelong skill I can take with me.

Cons

My manager constantly slept or spent hours on the personal phone calls, then yelled at me. She would bring her offspring in on their off days and they would run rampant and cause massive disruptions. Human resources did no follow up and working conditions were awful.

Explore other reviews about Caribou Coffee

5.0
Apr 20, 2026
Recommend
CEO approval
Business Outlook

Pros

- Great people and company culture

Cons

- frequent changes in management

2.0
Jul 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Free drink but only one per shift

Cons

Upper management absolutely awful and out of touch. DM’s and DO’s do not care about your well being. Preach this whole attitude of togetherness but it’s fake and they only care about sales and numbers. This company has gone downhill fast and I am actively job hunting.

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