Great Place to START out in management if you have very little management experience - Anonymous employee Caribou Coffee Employee Review

2.0
Aug 25, 2009
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

There are a lot of locations, so finding one close to home is pretty easy. If you are lucky to have a good manager, you are treated with respect.

Cons

Long hours in management, very inconsistent communication from the support center, and unrealistic expectations for managers. Work life balance is extremely poor. This isn't the first place I have managed, but it's the first place I have experienced a huge disconnect between the support center and the field. Also, many DMs are hired from the outside and have very little knowledge in store operations.

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5.0
Apr 20, 2026
Recommend
CEO approval
Business Outlook

Pros

- Great people and company culture

Cons

- frequent changes in management

2.0
Jul 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Free drink but only one per shift

Cons

Upper management absolutely awful and out of touch. DM’s and DO’s do not care about your well being. Preach this whole attitude of togetherness but it’s fake and they only care about sales and numbers. This company has gone downhill fast and I am actively job hunting.

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