Silo'd home office, 60 % internal trust via test scores of upper management, sneaky director of Human Resources - District Manager Caribou Coffee Employee Review

2.0
Jul 8, 2013
Recommend
CEO approval
Business Outlook

Pros

Great store environment Passionate store teams

Cons

You find out what you are reviewed on during your review. Human Resources director consistently late on programs due to high turnover Zero teamwork at Director level, zero focus on company vision Get it in writing. Policies changed without notice, policies ignored but not updated.

Explore other reviews about Caribou Coffee

5.0
Apr 20, 2026
Recommend
CEO approval
Business Outlook

Pros

- Great people and company culture

Cons

- frequent changes in management

2.0
Jul 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Free drink but only one per shift

Cons

Upper management absolutely awful and out of touch. DM’s and DO’s do not care about your well being. Preach this whole attitude of togetherness but it’s fake and they only care about sales and numbers. This company has gone downhill fast and I am actively job hunting.

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