The community place I Love...If you are a guest and not an employee - Store Manager Caribou Coffee Employee Review

The pay is incredibly low for the amount of work you have to put in to have a remotely successful store. They do not give you enough time to complete things in the minimal admin time so you are left completing things at home on your own time. Forget getting a bonus. The bonus structure is horrible and only a small percentage of managers will ever bonus. Managers are required to work 47 hours a week...This is an underestimate. If you work in a low volume store you are required to be on the floor 32-34 hours a week. Basically you are a glorified team member with many additional administrative responsibilities and no time to do them. District managers grill you about labor but give no budget for training employees. Turn over tends to be high since they pay their team very low for the amount of work they have to do. Good luck when you have to hire since you will not have a labor budget to train. Employer health care is unaffordable especially if you have a family. I did not like the upper management. They tell you what ever they can to make you your little minion. They micro manage to the point that you feel you are constantly failing even if you have good numbers and a happy staff and customers. Most of the managers are bitter miserable people that got there because they are good at bossing people around. If you want to become a negative miserable person who is run ragged by lack of work life balance choose Caribou. I thought it would be a great place to work, but don’t let their over friendliness to customers fool you they do not treat their employees well at all.