Staff inflation. Great job for college students, a struggle for full-timers. We were always scrabbling for hours - Shift Supervisor Caribou Coffee Employee Review

3.0
Aug 13, 2013
Recommend
CEO approval
Business Outlook

Pros

Free shift drink, wages a little above Federal minimum, great tips depending on store, time of day. AWESOME medical/dental/vision plan for employees working over 20/week.

Cons

...If you can get 20/week. Poor raises, nearly IMPOSSIBLE to get a shining yearly review to justify a good raise. Too many people on staff and not enough hours to go around which creates a lot of tension and resentment. Seasonal college kids get priority over year-round people. Manager IMPOSSIBLE to get a hold of in an emergency. You can get fired for making a dumb, honest mistake you were never trained for.

Explore other reviews about Caribou Coffee

5.0
Apr 20, 2026
Recommend
CEO approval
Business Outlook

Pros

- Great people and company culture

Cons

- frequent changes in management

2.0
Jul 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Free drink but only one per shift

Cons

Upper management absolutely awful and out of touch. DM’s and DO’s do not care about your well being. Preach this whole attitude of togetherness but it’s fake and they only care about sales and numbers. This company has gone downhill fast and I am actively job hunting.

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