Moderate company, great product. - Store Manager Caribou Coffee Employee Review

4.0
Aug 22, 2013
Recommend
CEO approval
Business Outlook

Pros

The product they produce is quality. The demands on you are generally acceptable for the industry.

Cons

Sadly my DM had no experience being a DM, and had never worked at the manager level. She had been a purchasing manager for a fabrics company before this and truly did not understand how to manager others or what the needs of our jobs were. The other harsh point is that the company changed leadership quite a bit during the time that I was there and their focus/drive changed with each new leader. The things I see now are quite encouraging however.

Explore other reviews about Caribou Coffee

5.0
Apr 20, 2026
Recommend
CEO approval
Business Outlook

Pros

- Great people and company culture

Cons

- frequent changes in management

2.0
Jul 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Free drink but only one per shift

Cons

Upper management absolutely awful and out of touch. DM’s and DO’s do not care about your well being. Preach this whole attitude of togetherness but it’s fake and they only care about sales and numbers. This company has gone downhill fast and I am actively job hunting.

See reviews by: Helpful|Rating|Date|All