They're all about the customer, not about the employee. - Barista Caribou Coffee Employee Review

3.0
Aug 24, 2013
Recommend
CEO approval
Business Outlook

Pros

Free 1/2 lb. of coffee every week, great customers, awesome beverages.

Cons

Good luck getting a raise. I've worked there for a year and a half, and I only got a 25 cent raise the entire time I worked there. My manager didn't even discuss the raise with me, but discussed raises with everyone else who works at my store. The pay is terribly low, and there are virtually no rewards for employees who shine. There is serious inconsistency in the management (on all levels). I wholeheartedly hold Caribou in contempt for selling out to Peet's and laying off so many people without two weeks notice. I'm happy that I don't have to work for them anymore.

Explore other reviews about Caribou Coffee

5.0
Apr 20, 2026
Recommend
CEO approval
Business Outlook

Pros

- Great people and company culture

Cons

- frequent changes in management

2.0
Jul 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Free drink but only one per shift

Cons

Upper management absolutely awful and out of touch. DM’s and DO’s do not care about your well being. Preach this whole attitude of togetherness but it’s fake and they only care about sales and numbers. This company has gone downhill fast and I am actively job hunting.

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