Fun work, but the system is very flawed - Barista Caribou Coffee Employee Review

3.0
Oct 13, 2013
Recommend
CEO approval
Business Outlook

Pros

Making coffee drinks is fun Regular customers can be super awesome! Tips are nice

Cons

Never paid overtime Employee kindness towards customers seems very fake; they are actually disinterested Force sick staff to work anyway (We had one staff member with the flu who had to work-- disgusting!) Mean customers (occasionally) LOW pay ($8 an hour, even after working there for years) Manager is uninvolved

Explore other reviews about Caribou Coffee

5.0
Apr 20, 2026
Recommend
CEO approval
Business Outlook

Pros

- Great people and company culture

Cons

- frequent changes in management

2.0
Jul 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Free drink but only one per shift

Cons

Upper management absolutely awful and out of touch. DM’s and DO’s do not care about your well being. Preach this whole attitude of togetherness but it’s fake and they only care about sales and numbers. This company has gone downhill fast and I am actively job hunting.

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