You will never meet better people - Store Manager Caribou Coffee Employee Review

3.0
Dec 28, 2013
Recommend
CEO approval
Business Outlook

Pros

Caribou hires a personality type that is outgoing and friendly, and the friendships I made with my coworkers are ones that will last a lifetime. There is a significant amount of training provided for management that is valuable when moving into other fields, both similar and unrelated. While employed, Caribou will take good care of you as long as you play by their clearly laid out rules

Cons

Upper Management is strong but DM turnover is high and largely unmonitored so frequently, DMs go on power trips because their decisions are going unchecked. Multiple managers did not follow company guidelines and offered promotions and rewards that were never given. Internal promotions are "preferred" but hard to get and hard oftentimes getting the promotion involves doing the job you want for months before your pay reflects the change in your duties.

Explore other reviews about Caribou Coffee

5.0
Apr 20, 2026
Recommend
CEO approval
Business Outlook

Pros

- Great people and company culture

Cons

- frequent changes in management

2.0
Jul 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Free drink but only one per shift

Cons

Upper management absolutely awful and out of touch. DM’s and DO’s do not care about your well being. Preach this whole attitude of togetherness but it’s fake and they only care about sales and numbers. This company has gone downhill fast and I am actively job hunting.

See reviews by: Helpful|Rating|Date|All