Overall I have loved working for Caribou, however, as it has become more corporate, it has become less enjoyable. - Supervisor Caribou Coffee Employee Review

4.0
Jan 15, 2014
Recommend
CEO approval
Business Outlook

Pros

Flexible hours, positive work environment, creating relationships with coworkers and customers, nice that you actually get to interact with customers and get to know them.

Cons

poor training, lower value on quality, becoming very corporate which allows less personal self expression or personality within each individual store, there are also issues with reviews being done in a timely manner and occasionally we do not receive back-pay when the reviews/raises were done significantly later than they should have been.

Explore other reviews about Caribou Coffee

5.0
Apr 20, 2026
Recommend
CEO approval
Business Outlook

Pros

- Great people and company culture

Cons

- frequent changes in management

2.0
Jul 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Free drink but only one per shift

Cons

Upper management absolutely awful and out of touch. DM’s and DO’s do not care about your well being. Preach this whole attitude of togetherness but it’s fake and they only care about sales and numbers. This company has gone downhill fast and I am actively job hunting.

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