Great company, iffy management - Shift Supervisor Caribou Coffee Employee Review

3.0
Feb 5, 2014
Recommend
CEO approval
Business Outlook

Pros

become a pro at really "knowing" coffee. There's more to coffee than just adding cream and sugar. Lots of opportunities to be individualized and create a specialty at work. The company promotes within mostly, its a great place to really gain customer service skills.

Cons

When working with a manager that really enjoys you working in the position your in, it's hard to get them to sign off for your advancement up the ladder.

Explore other reviews about Caribou Coffee

5.0
Apr 20, 2026
Recommend
CEO approval
Business Outlook

Pros

- Great people and company culture

Cons

- frequent changes in management

2.0
Jul 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Free drink but only one per shift

Cons

Upper management absolutely awful and out of touch. DM’s and DO’s do not care about your well being. Preach this whole attitude of togetherness but it’s fake and they only care about sales and numbers. This company has gone downhill fast and I am actively job hunting.

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