No longer has identity and fails to live to own mission. - Store Manager Caribou Coffee Employee Review

1.0
Aug 22, 2014
Recommend
CEO approval
Business Outlook

Pros

Store employees are great to work with and lead. Unlimited creativity from them. Best coffee around. My store was connected to the best book store around.

Cons

Corporate and district Management's inability to even comprehend mission statement. Work life balance nonexistent. Constant pressure to fire great employees, "because their hourly wage is too high." Trying to be the competition and losing its history. Managed to a report of promotional items sold. Not profitability or overall same store sales.

Explore other reviews about Caribou Coffee

5.0
Apr 20, 2026
Recommend
CEO approval
Business Outlook

Pros

- Great people and company culture

Cons

- frequent changes in management

2.0
Jul 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Free drink but only one per shift

Cons

Upper management absolutely awful and out of touch. DM’s and DO’s do not care about your well being. Preach this whole attitude of togetherness but it’s fake and they only care about sales and numbers. This company has gone downhill fast and I am actively job hunting.

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