A handful and headache at times. - Assistant General Manager Caribou Coffee Employee Review

3.0
Jul 20, 2021
Recommend
CEO approval
Business Outlook

Pros

Relationships between coworkers and customers are what keep you going

Cons

Pay is nothing great Being in charge of high school kids who often don't know how to perform their jobs can be taxing Communication (or lack of) with GM can be absolutely maddening, though I am sure that is a case by case basis so don't let that sway you. More or less feels like a coffee version of McDonalds

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Caribou Coffee Response
4y
Thank you for sharing your feedback with us. Our guests and teams are the backbone of Caribou! We always want our employees to feel that they have open channels of communication with their leaders, and are bummed to hear you feel that isn't the case. We strongly encourage you to talk to all of your leaders - you can also reach out to our HR Services team at 1-877-435-7268.

Explore other reviews about Caribou Coffee

5.0
Apr 20, 2026
Recommend
CEO approval
Business Outlook

Pros

- Great people and company culture

Cons

- frequent changes in management

1.0
Jul 10, 2026
Recommend
CEO approval
Business Outlook

Pros

The customers are amazing and the job itself is very easy and doesn’t demand much work.

Cons

I was terminated after “complaining” about management and was treated unfairly until I had to leave. They were not trying to keep me in the company after I started complaining that I haven’t gotten raise in 2 years.

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