Pros
Free Coffee, Free shift drink
Cons
1. Its a lie... its is not flexible. I am a high school student who is an athlete and apart of many clubs at school, so I am very busy. The Caribou I work at did not consider my requested days off.There was a Saturday that I requested 1 month prior to the day and I was still given the day. I was physically out of town for a college visit so I had no way to go, so I was written up for No Call No Show, even though I did let my manager know a month ahead, funny thing was 4 other people go that day off that requested it after me. Another thing is there were time where I was scheduled on days requested off with out any asking me. I mean at lease notify me or ask me why I requested the day off, this one time I had an ACT prep test and I requested the day off for it and I was told by the manager that she wasn't going to schedule me, next thing I know I had to come in that day. 2.That leads me to the biggest issue, not being treated equally. Now I don't want to dive in to the racial thing but I am African american and I am the youngest person to work at my store. 16 years old. But my point is, i feel like I am treated different from my co-workers. For example when requesting days off my co-workers tend to get it instead of me, I don't see the reasoning there. Another example would be the littlest comment that is made by the store manager towards me when I make a mistake, they are sarcastic and low key negative , they're just presented in a "nice" manner. Another example is when I came in exactly 2 minutes late and I was scolded about coming to work on time and being at my station exactly at the correct time, while on the other had ive seen my co-workers show up later than me and the manager said absolutely nothing to them. 3. No sick days apparently, and the don't follow their own rule books. I had an injury at a soccer game about 4 hours prior to the time I was supposed to be at work. My right ankle was the size of a tennis ball and was purple. I call in a soon as possible, just about 3 hours prior and talked to the manager and told her about my situation, at the moment I was with a physician getting my foot treated. I was told to stay off my foot for a while because it was a pretty bad sprain. I told the manager and she straight up told me good luck finding someone to cover you. Which I found disappointing because how are you going to run a business when not all of your employees can preform 100%. Plus I had no assistance finding someone last minute to cover, I understand that its my responsibility to find someone but give me a break, I was in the middle of pain and chaos. Plus the handbook states that I have 2 hours prior to call in for an emergency which I did and nothing was taken into consideration. I worked a 7 hour shift with one food sprained. It was horrible, at least give me the day off. 4. Training is horrible. They had a bunch of new people hired. One girl was working for about a month and wasn't trained on cold bar, and was scheduled a bunch of morning shifts and was put on cold bar, so basically was told to learn from mistakes. Plus the manager was breathing down her neck which made things worse. Thank god my training process was good, but after working their a while things changed. 5. No rewards, appreciation, nothing like that. Not good enough recognition 6. No breaks. I know its a law to give your workers a break if they work 8 hour shift or more. Non of given here at caribou. Which I think is BS. I would come in at 7AM and work will 3PM, I dont get a lunch break becasue its busy, and even after a rush we have to catch up on cleaning and restocking, and when I ask for a lunch break I have to complete a task before I do so, and this is a problem because I would see the manager siting in the back eating and n the computer doing their manager stuff, so my question is why do you get to eat when ever you want, and I have to complete a task before I do so, when its past lunch, and by the time im done with the task there is another rush. In the end only about 30% of break requests are effective when I work busy mornings. I understand its busy, but I haven't eaten for 8 hours, and its past lunch, don't expect me to have 100% energy, I am human and need food to work. And there are 6-7 others that can cover my position for just 3 minutes while I have a bite, even though the law requires a break on a 8+ hour shift. 7. No employee feed back. This just shows how much caribou cares about the workers. There is not one thing that I can fill out to tell caribou about my work experience. This tells me that they dont care about me or my co workers. But I don't blame them, if they did have something like that I dont know how they would handle all the negative comments. But In the end its all about attitude, I still show up to work, do my part and leave. My job description is now "Deal with BS", its "Serve people coffee with a smile" Ill continue to do that. Just dont expect me to be friends with my co workers or manager, Ill treat you the way you treat me.
