Wish they could live up to their own standards - Shift Supervisor Caribou Coffee Employee Review

3.0
Jun 23, 2010
Recommend
CEO approval
Business Outlook

Pros

Tips, Good regular customers, free coffee

Cons

No Communication at any level, especially from District Managers- Managers, I assume Senior Management is just as confused/lacking in communication. No clear path for promotion, kind of a joke when it comes to going for it. No incentive to move up to a store manager for current employees thats why they always hire outside people for the job and also is why there is such a high turnover for store managers. No life/work balance for managers, seeing that is depressing for the rest of the team and discouraging to move up within the company. Wish it was better, especially when it comes to living up to the values/mission statement they put out.

Explore other reviews about Caribou Coffee

5.0
Mar 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Easy to learn menu and recipes

Cons

Bad tips and not great pay

2.0
Jun 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Usually nice coworkers, good regulars, tips can be really good if you’re working busy shifts

Cons

Over worked and under paid. General managers are hit or miss and if yours is bad, you’re screwed and they won’t be held accountable. Some coworkers are bullies with no repercussion. Unfair task delegation. Hard to get full time hours unless you’re upper management.

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