The original management was the best, and I would still be there (even at my pay)... But it changed. - Barista - Caribou Caribou Coffee Employee Review

3.0
Nov 21, 2021
Recommend
CEO approval
Business Outlook

Pros

- You meet amazing and fun people. - Learning experience like no other. - Free Drinks. - 30% off everything. - Some very fun coworkers! (Some are the best people I've ever met! Others... not so much) - The old managers (about 3 months ago) were great. They knew what they were doing and were a blast to work with.

Cons

Some coworkers aren't the best: - Some don't do their job correctly or are lazy. - Some have been there for multiple months, but can only do Window (and get the same pay as me). - Transfers from other stores can be rude and bring with them their "weird" methods. - Dishes are a mess! There are specific employees that don't organize, and stuff is just tossed around. New management: - Is paying Experienced Baristas the same as new Employees. - Doesn't train new employees that time matters. People have been sitting in the line for 20min at times! (The old managers did not let this happen, even when we were short-staffed... And it WAS still fun working those days). - Forces unnecessary steps to do simple tasks (such as having a huge tray that takes up lots of space, just to carry whip containers). There are more problems, but it'll turn into an essay if I don't stop. I'm moving jobs to either a rival coffee shop (soon), it's ACROSS THE STREET... Or an electronics store. Yes, that's how bad it is, and yes they both pay more!

Explore other reviews about Caribou Coffee

5.0
Apr 20, 2026
Recommend
CEO approval
Business Outlook

Pros

- Great people and company culture

Cons

- frequent changes in management

1.0
Jul 10, 2026
Recommend
CEO approval
Business Outlook

Pros

The customers are amazing and the job itself is very easy and doesn’t demand much work.

Cons

I was terminated after “complaining” about management and was treated unfairly until I had to leave. They were not trying to keep me in the company after I started complaining that I haven’t gotten raise in 2 years.

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