Great in spirit, difficult in execution. - Anonymous employee Caribou Coffee Employee Review

4.0
Apr 21, 2015
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

You get to come across some great and wonderful people in both sides of the counter. The spirit of the company is great. Free shift drink and weekly coffee.

Cons

Pay and hours are terrible. Very high turn over. There are no mandated breaks and the labor policies make it near impossible to get scheduled one. The company continually puts out new and temporary product, goals, and more procedures and policies with little lead time, training, and usually no increase in pay or reward for extra work. The company constantly says they're committed to creating excellent customer connections but the never-ending talk of sales numbers and hounding to meet promotional goals shows the transaction is more important than the connection.

Explore other reviews about Caribou Coffee

5.0
Apr 20, 2026
Recommend
CEO approval
Business Outlook

Pros

- Great people and company culture

Cons

- frequent changes in management

2.0
Jul 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Free drink but only one per shift

Cons

Upper management absolutely awful and out of touch. DM’s and DO’s do not care about your well being. Preach this whole attitude of togetherness but it’s fake and they only care about sales and numbers. This company has gone downhill fast and I am actively job hunting.

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