Shift Supervisor - Anonymous employee Caribou Coffee Employee Review

4.0
Apr 21, 2015
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Flexible. Work/Life Balance Perks: 1/2 pound of coffee and shift drink

Cons

Upper Management often doesn't understand that some stores have a different types of customers. For some stores, continuously trying to upsell beans and products to daily, regular customers actually makes them not want to come in as often. The majority of regular customers only get their coffee at Caribou, they don't make coffee at home.

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5.0
Apr 20, 2026
Recommend
CEO approval
Business Outlook

Pros

- Great people and company culture

Cons

- frequent changes in management

2.0
Jul 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Free drink but only one per shift

Cons

Upper management absolutely awful and out of touch. DM’s and DO’s do not care about your well being. Preach this whole attitude of togetherness but it’s fake and they only care about sales and numbers. This company has gone downhill fast and I am actively job hunting.

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