False Hope - Assistant General Manager Caribou Coffee Employee Review

2.0
Aug 16, 2023
Recommend
CEO approval
Business Outlook

Pros

Free Coffee, fast paced environment, good for high school/college students.

Cons

Lots of responsibility falls onto the team members. Being in management is such a disappointment at times. There have been real family emergencies or tragedies that my team members have experienced and if they cannot get their shift covered or problem solve on their own, they will get written up. One time one of our team members ended up in the hospital and I had to write her up for lack of notice. Completely ridiculous. I'm not sure if it's a corporate thing, but your District Manager will breath down your neck and insist that someone has to be written up, either you or them. Additionally, being a part of the management team, you are severely over worked and underpaid. Holidays are required. Not uncommon for praise without compensation.

Explore other reviews about Caribou Coffee

5.0
Mar 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Easy to learn menu and recipes

Cons

Bad tips and not great pay

2.0
Jun 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Usually nice coworkers, good regulars, tips can be really good if you’re working busy shifts

Cons

Over worked and under paid. General managers are hit or miss and if yours is bad, you’re screwed and they won’t be held accountable. Some coworkers are bullies with no repercussion. Unfair task delegation. Hard to get full time hours unless you’re upper management.

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