Easy Work, Good Environment - Shift Leader Caribou Coffee Employee Review

4.0
Nov 29, 2023
Recommend
CEO approval
Business Outlook

Pros

The actual job is not the most difficult thing in the world. Of course it is time sensitive and there are things to memorize, but it is all pretty low stakes. The people I personally worked with were great.

Cons

Most issues came from upper management, they were micromanagers that focused too much on store level issues and asked us for exceedingly better performance without any support. Seldom listed to and valued our thoughts. Customers are iffy too.

Explore other reviews about Caribou Coffee

5.0
Mar 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Easy to learn menu and recipes

Cons

Bad tips and not great pay

2.0
Jun 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Usually nice coworkers, good regulars, tips can be really good if you’re working busy shifts

Cons

Over worked and under paid. General managers are hit or miss and if yours is bad, you’re screwed and they won’t be held accountable. Some coworkers are bullies with no repercussion. Unfair task delegation. Hard to get full time hours unless you’re upper management.

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