Reasons why I hated working here. - Cashier/Greeter Caribou Coffee Employee Review

1.0
Dec 2, 2023
Recommend
CEO approval
Business Outlook

Pros

People, Good pay, Nice environment, Easy and Study Job, Easy requirements.

Cons

Poor management, Horrible customer service (from the managers), Terrible communication from higher ups. This is being sent after the Caribou located in Ohio had opened and I was one of the few people who were giving the opportunity to be hired and was very excited to be settling into a small little cabin and learn to make coffee. I had made plenty of friends in the three months I worked for this place and had only realized I was let go without warning. They apparently did a such bad job at advertising that they overhired and was losing money and reached out to 14 different employees and told them they were on pick-up status (I was one of these said employees) I agreed to the pick-up status instead of quitting as it seemed like the Manager that called me really wanted me to say I was quitting on the phone. I checked a day ago after seeing a shift go up on my app, to see I was logged out, kicked out of the work group chat along with others that also said they were good with the pick up status. I did not receive any email, text or warning about this and never even received a termination/warning while working for this company. It truly is a place that was ruined by management.

Explore other reviews about Caribou Coffee

5.0
Mar 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Easy to learn menu and recipes

Cons

Bad tips and not great pay

2.0
Jun 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Usually nice coworkers, good regulars, tips can be really good if you’re working busy shifts

Cons

Over worked and under paid. General managers are hit or miss and if yours is bad, you’re screwed and they won’t be held accountable. Some coworkers are bullies with no repercussion. Unfair task delegation. Hard to get full time hours unless you’re upper management.

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