HORRIBLE MANAGMENT/PAY - Shift Leader Caribou Coffee Employee Review

2.0
Mar 7, 2024
Recommend
CEO approval
Business Outlook

Pros

Fun to work, easy to catch on, customers are fun to serve.

Cons

The pay is EXTREMELY LOW, management doesn't hire for General Manager positions unless you've worked your way up, or it's convenient for them to just fill the position, no educational management background needed. Management doesn't follow labor laws and will have you work 11 days straight with 1 day off in between. During the time working there, you end up realizing the employees who care the most will never be recognized and instead be questioned as if you don't know how to do your job so your boss can look better than they are. Lots of bosses take favoritism, and allow other employees to criticize on personal religion beliefs to other staff. Every policy set it place is never followed up. Completely unprofessional place I've ever been at, and experienced mistreatment.

Explore other reviews about Caribou Coffee

5.0
Mar 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Easy to learn menu and recipes

Cons

Bad tips and not great pay

2.0
Jun 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Usually nice coworkers, good regulars, tips can be really good if you’re working busy shifts

Cons

Over worked and under paid. General managers are hit or miss and if yours is bad, you’re screwed and they won’t be held accountable. Some coworkers are bullies with no repercussion. Unfair task delegation. Hard to get full time hours unless you’re upper management.

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