Company has potential but needs better in store leadership - Lead Barista Caribou Coffee Employee Review

2.0
Feb 1, 2016
Recommend
CEO approval
Business Outlook

Pros

Great products, good idea of what culture SHOULD be, 2 week training about Caribou products and culture was amazing (not everybody got to do this), good in theory, a few good people. a great idea to bring in Caribou Coffee to a local bakery - Woody Creek Bakery. Luckily, I was treated decently because I worked hard and took initiative and cared, I also met some great friends.

Cons

There is so much potential but the leadership failed many times, the treatment of employees was absolutely terrible - favoritism at its finest, a lot of yelling and antagonizing employees, INCONSISTENCY with training new employees (no more 2 week actual training), HUGE problem with in store management (dishonesty included).

Explore other reviews about Caribou Coffee

5.0
Apr 20, 2026
Recommend
CEO approval
Business Outlook

Pros

- Great people and company culture

Cons

- frequent changes in management

1.0
Jul 10, 2026
Recommend
CEO approval
Business Outlook

Pros

The customers are amazing and the job itself is very easy and doesn’t demand much work.

Cons

I was terminated after “complaining” about management and was treated unfairly until I had to leave. They were not trying to keep me in the company after I started complaining that I haven’t gotten raise in 2 years.

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