No matter how much you try to care, it is very difficult to take the place seriously. - Anonymous employee Caribou Coffee Employee Review

1.0
May 24, 2011
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Kind store managers and staff.

Cons

Upper management cares more about promotions and customer surveys than genuine service. Area managers tend not to be the brightest.

Explore other reviews about Caribou Coffee

5.0
Mar 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Easy to learn menu and recipes

Cons

Bad tips and not great pay

2.0
Jun 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Usually nice coworkers, good regulars, tips can be really good if you’re working busy shifts

Cons

Over worked and under paid. General managers are hit or miss and if yours is bad, you’re screwed and they won’t be held accountable. Some coworkers are bullies with no repercussion. Unfair task delegation. Hard to get full time hours unless you’re upper management.

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