Culture? What culture? It’s a thing of the past. - Anonymous employee Carnegie Dartlet Employee Review

1.0
Apr 15, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Used to be good. Used to have good people. They’re gone. I miss the days of Joe Moore and narrower focus on helping institutions through digital marketing. Now we are just a soulless behemoth, the kind we used to do well competing against.

Cons

Now we have “cool” SVPs who go by their childhood nicknames and private equity driving down the quality of work for customers while also driving down the number and salaries of good employees. You’d better be in the exec club if you want any work life balance. You’ll be worked to the bone and feel like you could be canned for taking vacation. But at least it’s unlimited!!

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Carnegie Dartlet Response
1mo
Thank you for your honesty and for your time with the company. We take this feedback to heart, particularly coming from someone who has been here long enough to see the company go through significant transitions. We recognize that our recent growth and structural changes have heavily impacted our day-to-day culture, and we regret that this shift has negatively affected your experience and view of the company. It is deeply concerning to hear that you feel overworked and unsupported in taking time off. A workplace cannot thrive if its employees are burned out, and an unlimited PTO policy is only as good as the workload management that supports it. You are absolutely right that our rating reflects the voice of our employees, and we are not taking that lightly. We know we have work to do to rebuild trust and improve the daily employee experience. Please reach out to hr@carnegiehighered.com to discuss further.

Explore other reviews about Carnegie Dartlet

5.0
Feb 12, 2026
Recommend
CEO approval
Business Outlook

Pros

The people are truly kind, collaborative, and mission driven. Everyone genuinely cares about supporting higher education and helping clients succeed, and that shows up in how teams work together day to day. There are a lot of smart people here, and the culture is collaborative rather than competitive. It feels like everyone wants each other to win. There are strong opportunities to work cross functionally, learn new skills, and try new ideas. There is also real room to fail, test new approaches, and learn without fear.

Cons

The pace is very fast. The work is good and meaningful, but it can feel intense at times. I also wish compensation were higher, especially given the speed and level of responsibility.

2
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Carnegie Dartlet Response
1mo
Thank you for taking the time to share such positive feedback! It is incredibly rewarding to hear that our mission to support higher education resonates so strongly with your day-to-day work. We are very proud of our collaborative team, and knowing that you feel encouraged to cross-train, innovate, and try new approaches without fear of failure is the best compliment we could ask for. We hear your feedback regarding the fast-paced intensity of the work and compensation. We know how hard our teams work, and we are continually looking at ways to ensure our salaries remain competitive and that our workloads remain manageable during busy seasons. If you ever have specific ideas on how we can improve the day-to-day pace for your team, please feel free to share them with us at hr@carnegiehighered.com.
1.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

The client portfolio is genuinely interesting, and the peer-level team is incredibly talented, collaborative, and supportive. There are great people working here at the execution level, and you will build strong professional relationships.

Cons

Retention and management are major issues. Turnover is incredibly high, particularly within the first 90 days for new strategists. The company conducts surveys regarding capacity, but internal data is ignored—workloads routinely exceed promised limits (e.g., managing 12 clients when internal models cap roles at 8). Furthermore, the management style leans heavily toward negative critique rather than constructive coaching, creating a lack of psychological safety. Internal mobility is also poorly handled. Toxic culture.

10
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