Leadership & Innovation - Chief Innovation Officer Carnegie Dartlet Employee Review

5.0
Jan 7, 2020
Recommend
CEO approval
Business Outlook

Pros

Carnegie Dartlet is one of the most forward-thinking and family-oriented companies I've ever been a part of. First and foremost, this is truly a people-first company, thanks to the mission, vision, and values of CEO, Joe Moore, who has led it for over 30 years. In higher education, there is no other organization quite like this one, and it's why the company remains a frontrunner decade after decade. I've worked with and for many leaders throughout my career, but no other person has shaped me more personally and professionally than Joe Moore. He is a man of vision, integrity, compassion, resolve, and a deep and genuine concern for everybody around him. I have witnessed unbelievable generosity from Joe first-hand toward staff across all layers of the organization more times than I can count. It's truly remarkable. Anybody--and I mean anybody--can walk into Joe's office for any reason whatsoever, and Joe will earnestly and genuinely listen, invest, and care. He has single-handedly created and nurtured countless careers for dozens and dozens of people since the company's inception, and it's the same today. I sincerely trust the man with my life. Carnegie Dartlet has a vision for the future that is truly unparalleled, and the credit for this reality goes first to its CEO and management team. It is my intention to finish my career at this company.

Cons

Carnegie Dartlet's primary weakness at the moment centers around its constant growth, which represents a need for continual scale. This requires new staff across all departments on a regular basis, and with that requirement comes perpetual training needs. Scale is difficult, and I'm sure staff can feel this friction at times. Also, many staff work remotely, so the company has to work hard to maintain connectedness for all staff whether they're in Westford or not. This is a unique challenge.

Explore other reviews about Carnegie Dartlet

5.0
Feb 12, 2026
Recommend
CEO approval
Business Outlook

Pros

The people are truly kind, collaborative, and mission driven. Everyone genuinely cares about supporting higher education and helping clients succeed, and that shows up in how teams work together day to day. There are a lot of smart people here, and the culture is collaborative rather than competitive. It feels like everyone wants each other to win. There are strong opportunities to work cross functionally, learn new skills, and try new ideas. There is also real room to fail, test new approaches, and learn without fear.

Cons

The pace is very fast. The work is good and meaningful, but it can feel intense at times. I also wish compensation were higher, especially given the speed and level of responsibility.

2
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Carnegie Dartlet Response
1mo
Thank you for taking the time to share such positive feedback! It is incredibly rewarding to hear that our mission to support higher education resonates so strongly with your day-to-day work. We are very proud of our collaborative team, and knowing that you feel encouraged to cross-train, innovate, and try new approaches without fear of failure is the best compliment we could ask for. We hear your feedback regarding the fast-paced intensity of the work and compensation. We know how hard our teams work, and we are continually looking at ways to ensure our salaries remain competitive and that our workloads remain manageable during busy seasons. If you ever have specific ideas on how we can improve the day-to-day pace for your team, please feel free to share them with us at hr@carnegiehighered.com.
1.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

The client portfolio is genuinely interesting, and the peer-level team is incredibly talented, collaborative, and supportive. There are great people working here at the execution level, and you will build strong professional relationships.

Cons

Retention and management are major issues. Turnover is incredibly high, particularly within the first 90 days for new strategists. The company conducts surveys regarding capacity, but internal data is ignored—workloads routinely exceed promised limits (e.g., managing 12 clients when internal models cap roles at 8). Furthermore, the management style leans heavily toward negative critique rather than constructive coaching, creating a lack of psychological safety. Internal mobility is also poorly handled. Toxic culture.

10
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