Disjointed, Disorganized, Disappointing - Web Developer Carnegie Dartlet Employee Review

2.0
Aug 8, 2022
Recommend
CEO approval
Business Outlook

Pros

With all of the acquisitions, Carnegie is truly a powerhouse of knowledge in the industry. If you can network and communicate with folks outside of your department, you're bound to have some really great conversations.

Cons

My experience may be a little unique as I came in from one of the companies that Carnegie acquired. I really, really loved the company I originally worked for, but I left soon after the merge was "final". I was not drinking the Carnegie Coolaid. Originally, we were excited about the prospect of joining the Carnegie team, but were upset about how hush-hush the whole acquisition was. It also felt like there weren't a lot of answers to our questions and concerns about the acquisition and what that meant for us. They kept saying we'd figure it out when it was finalized. However, it was clear once the acquisition was final that Carnegie had no idea what they were doing or what to do with us. Our now department acted like our own company still, just called ourselves Carnegie now, but simultaneously a lot of folks were pulled randomly into the greater Carnegie group and removed from our team. Some of the higher ups were generally involved in group slack channels and events, but their interactions felt super cliquey and exclusive; like there was always an inside joke I wasn't a part of. The Wednesday all staff meetings are so cringe and honestly completely unnecessary - it could all be accomplished with an email and I get that they want everyone to be together, but what togetherness can you get with 250+ people on a zoom call where only 5 people generally talk anyways? An other example of the disjointed and exclusivity of groups is how some groups would plan and go on these retreats or have group events and then post about how amazing they were on the general slack channel which just made everyone else feel like they were missing out or didn't deserve the same. Overall, I never felt like I was truly a part of the Carnegie Group. Upon leaving I filled out my exit interview form super honestly with constructive comments and concerns and I inquired about what happens to the form and HR informed me that only she and the COO read it and the COO would "consider the information". AKA they don't care and nothing will come of it. Since I left they've restructured my department twice and 3 more employees have left including an AVP who had been at our company (before acquisition) for 22 years.

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Carnegie Dartlet Response
3y
Thank you for taking the time to share your experience with Carnegie. We are not happy that your experience working at Carnegie was not positive. Speaking to your comment regarding keeping the acquisition"hush-hush", acquiring a business is a process that only involves those who are necessary. Carnegie and mStoner signed a Non-Disclosure Agreement (NDA) even before due diligence began. The NDA protects both companies, vendors, customers, and employees from any risk. As Carnegie grows, and has acquired companies there are things that evolve, such as formalizing procedures, and transferring team members to other groups to utilize their talent. This takes time, and with all of Carnegie's growth this is an opportunity for our employees to define their future with us. Exit interviews are voluntary and confidential, and not once has Human Resources shared the information with anyone except the COO. What was mentioned in your exit interview was that if there was anything egregious, it would have to be shared, and in my 9 years at Carnegie there never has been. Data from these interviews has helped us add benefits, increase pay, and work towards making Carnegie a better place to work. Turnover at Carnegie is average, and many of our employees are leaving to work in different industries or for other opportunities. Nothing makes us happier than to be part of a prior employee's development and journey. Many of our former employees have been great ambassadors for Carnegie, and will always be part of the Carnegie family. Please feel free to contact me at hr@carnegiehighered.com if you have additional comments. Allison Letizi VP, Human Resources

Explore other reviews about Carnegie Dartlet

5.0
Feb 12, 2026
Recommend
CEO approval
Business Outlook

Pros

The people are truly kind, collaborative, and mission driven. Everyone genuinely cares about supporting higher education and helping clients succeed, and that shows up in how teams work together day to day. There are a lot of smart people here, and the culture is collaborative rather than competitive. It feels like everyone wants each other to win. There are strong opportunities to work cross functionally, learn new skills, and try new ideas. There is also real room to fail, test new approaches, and learn without fear.

Cons

The pace is very fast. The work is good and meaningful, but it can feel intense at times. I also wish compensation were higher, especially given the speed and level of responsibility.

2
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Carnegie Dartlet Response
1mo
Thank you for taking the time to share such positive feedback! It is incredibly rewarding to hear that our mission to support higher education resonates so strongly with your day-to-day work. We are very proud of our collaborative team, and knowing that you feel encouraged to cross-train, innovate, and try new approaches without fear of failure is the best compliment we could ask for. We hear your feedback regarding the fast-paced intensity of the work and compensation. We know how hard our teams work, and we are continually looking at ways to ensure our salaries remain competitive and that our workloads remain manageable during busy seasons. If you ever have specific ideas on how we can improve the day-to-day pace for your team, please feel free to share them with us at hr@carnegiehighered.com.
1.0
Jul 20, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Amazing people who really care about you as a person and wonderful clients who appreciate your work. For a remote company, you wind up making extremely close friends and working with some of the most brilliant people you'll ever meet.

Cons

This company was once a great company that I was proud to be a part of. After new management took over a few years ago, things started to shift slowly and then drastically. The culture became incredibly fast-paced and unsustainable, with sales people selling things before a process or plan was created. It became clear that leadership was more interested in saying "yes" then thinking through the implications of what that "yes" meant. During my time, I watched all my favorite people at the company burn out and lose their light. During calls when I could connect with other teammates, "how are you" was no longer met with "good" or fine." Instead, it was often responded with "tired, but hanging in there," "exhausted," or "overstretched." This company has a huge morale issue, and its evident that new management does not seem to care about keeping talent or creating a sustainable workload. When I was working there, I became pretty normalized to this until I left. After switching companies, I realized that day-to-day exhaustion is not normal and shouldn't be tolerated. I truly grief the Carnegie I once knew, but this is no longer a place I would recommend.

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