Disorganized and Lacking Leadership - Anonymous employee Carnegie Dartlet Employee Review

1.0
Dec 18, 2024
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

All remote and great benefits.

Cons

My experience with this company was disappointing due to a lack of clear leadership and direction. Leadership was often absent, and when present, interactions felt impersonal and superficial. The company relied heavily on time tracking, which could have been automated to save time. There appeared to be an overabundance of management roles with unclear responsibilities and little opportunity for individual growth or advancement. Workflow tools were poorly implemented, leading to confusion and inefficiency. Projects frequently lacked proper communication and guidance, creating a frustrating work environment where employees were left to navigate unclear expectations. The workload often felt more like assembly-line production than creative problem-solving, which was disheartening for a creative professional who cares about the work. While the company promoted a work-life balance, the heavy emphasis on time tracking and administrative tasks created a disconnect between their stated values and actual practices. This left me feeling overworked and undervalued. I would recommend potential applicants consider these factors before applying, particularly if they value strong leadership, clear communication, and a supportive work environment.

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Carnegie Dartlet Response
1y
Thank you for taking the time to share your experience. We’re glad you appreciated the remote flexibility and benefits, but we’re sorry to hear that other aspects of your time with Carnegie were not as positive. Leadership and clear communication are crucial, and we are actively working on improving transparency, project management, and workflow efficiencies. We also recognize the importance of fostering an environment where employees feel valued, heard, and supported in their growth. Feedback like yours is invaluable in helping Carnegie refine processes and leadership approach. If you have any further insights, please contact me at hr@carnegiehighered.com

Explore other reviews about Carnegie Dartlet

5.0
Feb 12, 2026
Recommend
CEO approval
Business Outlook

Pros

The people are truly kind, collaborative, and mission driven. Everyone genuinely cares about supporting higher education and helping clients succeed, and that shows up in how teams work together day to day. There are a lot of smart people here, and the culture is collaborative rather than competitive. It feels like everyone wants each other to win. There are strong opportunities to work cross functionally, learn new skills, and try new ideas. There is also real room to fail, test new approaches, and learn without fear.

Cons

The pace is very fast. The work is good and meaningful, but it can feel intense at times. I also wish compensation were higher, especially given the speed and level of responsibility.

2
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Carnegie Dartlet Response
1mo
Thank you for taking the time to share such positive feedback! It is incredibly rewarding to hear that our mission to support higher education resonates so strongly with your day-to-day work. We are very proud of our collaborative team, and knowing that you feel encouraged to cross-train, innovate, and try new approaches without fear of failure is the best compliment we could ask for. We hear your feedback regarding the fast-paced intensity of the work and compensation. We know how hard our teams work, and we are continually looking at ways to ensure our salaries remain competitive and that our workloads remain manageable during busy seasons. If you ever have specific ideas on how we can improve the day-to-day pace for your team, please feel free to share them with us at hr@carnegiehighered.com.
1.0
Jul 20, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Amazing people who really care about you as a person and wonderful clients who appreciate your work. For a remote company, you wind up making extremely close friends and working with some of the most brilliant people you'll ever meet.

Cons

This company was once a great company that I was proud to be a part of. After new management took over a few years ago, things started to shift slowly and then drastically. The culture became incredibly fast-paced and unsustainable, with sales people selling things before a process or plan was created. It became clear that leadership was more interested in saying "yes" then thinking through the implications of what that "yes" meant. During my time, I watched all my favorite people at the company burn out and lose their light. During calls when I could connect with other teammates, "how are you" was no longer met with "good" or fine." Instead, it was often responded with "tired, but hanging in there," "exhausted," or "overstretched." This company has a huge morale issue, and its evident that new management does not seem to care about keeping talent or creating a sustainable workload. When I was working there, I became pretty normalized to this until I left. After switching companies, I realized that day-to-day exhaustion is not normal and shouldn't be tolerated. I truly grief the Carnegie I once knew, but this is no longer a place I would recommend.

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