"People First" Company, But Low Pay & No Advancement - Anonymous employee Carnegie Dartlet Employee Review

2.0
Apr 9, 2025
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Unlimited PTO, which is great but not the reason you should work at any company or a proper justification for the cons, mostly the low pay. Decent work/life balance compared to higher level marketing companies. Handful of lower management that genuinely care about the wellbeing of employees. Lower level employees all work extremely well together, good mix of personalities.

Cons

Passive aggressive communications between management and lower level employees on public platforms detract from interpersonal relationships. Conversations could be had offline and quickly resolved but management insists on having it out publicly, leaving employees feeling "targeted" and defensive. There needs to be more awareness on tone, especially when working in a remote setting where meaning is easily misinterpreted. They've tried to implement pathways for promotions in recent years, but management seems to receive promotions and title changes at the drop of the hat, leaving lower level employees have to fight for their promotions while hearing tone deaf rhetoric from owners about "thinking like an owner" (direct quote). Annual raises range from 2-4%, which is barely a cost of living adjustment and has gone lower and lower in consecutive years. Promotional/title raises are around the same range with no discussion, leaving employees feeling undervalued and disrespected. The company acquires other smaller companies frequently, but the wealth does not trickle down.

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Carnegie Dartlet Response
1y
Thank you for taking the time to share your experience. We truly appreciate your thoughtful feedback and are glad to hear you’ve had positive interactions with team members and lower management, as well as found value in our work/life balance and unlimited PTO. We’re sorry to hear that some aspects of your experience left you feeling undervalued or unheard. It's never our intention for communication to feel public or targeted. Your comments around communication style, transparency in promotions, and the consistency of raises have been noted and taken seriously. We understand that compensation, recognition, and a sense of safety are all essential to a healthy workplace. We're continuing to review and evolve our compensation practices, promotion pathways, and communication norms to better support our team at all levels. Please reach out to me at hr@carnegiehighered.com

Explore other reviews about Carnegie Dartlet

5.0
Feb 12, 2026
Recommend
CEO approval
Business Outlook

Pros

The people are truly kind, collaborative, and mission driven. Everyone genuinely cares about supporting higher education and helping clients succeed, and that shows up in how teams work together day to day. There are a lot of smart people here, and the culture is collaborative rather than competitive. It feels like everyone wants each other to win. There are strong opportunities to work cross functionally, learn new skills, and try new ideas. There is also real room to fail, test new approaches, and learn without fear.

Cons

The pace is very fast. The work is good and meaningful, but it can feel intense at times. I also wish compensation were higher, especially given the speed and level of responsibility.

2
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Carnegie Dartlet Response
1mo
Thank you for taking the time to share such positive feedback! It is incredibly rewarding to hear that our mission to support higher education resonates so strongly with your day-to-day work. We are very proud of our collaborative team, and knowing that you feel encouraged to cross-train, innovate, and try new approaches without fear of failure is the best compliment we could ask for. We hear your feedback regarding the fast-paced intensity of the work and compensation. We know how hard our teams work, and we are continually looking at ways to ensure our salaries remain competitive and that our workloads remain manageable during busy seasons. If you ever have specific ideas on how we can improve the day-to-day pace for your team, please feel free to share them with us at hr@carnegiehighered.com.
1.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

The client portfolio is genuinely interesting, and the peer-level team is incredibly talented, collaborative, and supportive. There are great people working here at the execution level, and you will build strong professional relationships.

Cons

Retention and management are major issues. Turnover is incredibly high, particularly within the first 90 days for new strategists. The company conducts surveys regarding capacity, but internal data is ignored—workloads routinely exceed promised limits (e.g., managing 12 clients when internal models cap roles at 8). Furthermore, the management style leans heavily toward negative critique rather than constructive coaching, creating a lack of psychological safety. Internal mobility is also poorly handled. Toxic culture.

10
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