Good benefits are not worth it! - Designer Carnegie Dartlet Employee Review

1.0
Apr 25, 2025
Recommend
CEO approval
Business Outlook

Pros

Medical benefits (although I did ot use them) PTO (unlimited* but they suggest less than 28 days) Great coworkers at my level My pay was good (it was carried over from an acquisition)

Cons

In my career spanning almost 14 years, I have never been more confused, angry, or annoyed than I have here. I was disrespected, taken advantage of, and somehow also ignored. I watched good employees be let go and inexperienced ones promoted to leadership. I did my best: time-tracked my designs (real creative know that’s not sustainable), suggested process improvements, and always gave my best to my clients, but not without a huge amount of discomfort. The men on my team earned higher raises at review time, while I was the one doing my job plus providing support to another department and receiving great reviews from clients. Makes sense! Every time there was an acquisition, the creatives were moved around. People were let go, and others just quit. I had 3 different managers in 3 months. This is not indicative of a stable company. We suffered, but the clients are suffering the most. They are being given subpar creativity because of a lack of time, employee consistency, and trust in Carnegie. Designers were not even allowed to communicate with clients. How can I build a rapport with a client when they don’t know who I am? The reason behind that is that we were shuffled around so often, the client would get whiplash. In speaking with other departments, this was not exclusive to the creative department. Everyone is fed up, but they know speaking up will do nothing. They are looking for other jobs. To quote someone in leadership shortly before I quit: “We are asking you to start doing this, though it is admittedly a half-baked idea.” Speaking of quitting, the week after I left, the rest of my team was let go! Companies would rather set their own employees’ lives and money on fire than admit they need to institute systemic change. The people who create actual value are treated as replaceable, while those who create meetings are treated as indispensable. In summary: inexperienced leadership cold leadership lack of process time-tracking too many acquisitions

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Carnegie Dartlet Response
1y
Thank you for sharing your experience. Reading your review is difficult—but necessary. We're truly sorry to hear that your time with us left you feeling unsupported, undervalued, and frustrated. As a people first organization, what you’ve described is not the experience we aim to create for our employees. We understand that no message can undo your experience. We are committed to learning, listening, and making the necessary changes. Thank you again for your honest feedback and for the work you contributed during your time here.

Explore other reviews about Carnegie Dartlet

5.0
Feb 12, 2026
Recommend
CEO approval
Business Outlook

Pros

The people are truly kind, collaborative, and mission driven. Everyone genuinely cares about supporting higher education and helping clients succeed, and that shows up in how teams work together day to day. There are a lot of smart people here, and the culture is collaborative rather than competitive. It feels like everyone wants each other to win. There are strong opportunities to work cross functionally, learn new skills, and try new ideas. There is also real room to fail, test new approaches, and learn without fear.

Cons

The pace is very fast. The work is good and meaningful, but it can feel intense at times. I also wish compensation were higher, especially given the speed and level of responsibility.

2
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Carnegie Dartlet Response
1mo
Thank you for taking the time to share such positive feedback! It is incredibly rewarding to hear that our mission to support higher education resonates so strongly with your day-to-day work. We are very proud of our collaborative team, and knowing that you feel encouraged to cross-train, innovate, and try new approaches without fear of failure is the best compliment we could ask for. We hear your feedback regarding the fast-paced intensity of the work and compensation. We know how hard our teams work, and we are continually looking at ways to ensure our salaries remain competitive and that our workloads remain manageable during busy seasons. If you ever have specific ideas on how we can improve the day-to-day pace for your team, please feel free to share them with us at hr@carnegiehighered.com.
1.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

The client portfolio is genuinely interesting, and the peer-level team is incredibly talented, collaborative, and supportive. There are great people working here at the execution level, and you will build strong professional relationships.

Cons

Retention and management are major issues. Turnover is incredibly high, particularly within the first 90 days for new strategists. The company conducts surveys regarding capacity, but internal data is ignored—workloads routinely exceed promised limits (e.g., managing 12 clients when internal models cap roles at 8). Furthermore, the management style leans heavily toward negative critique rather than constructive coaching, creating a lack of psychological safety. Internal mobility is also poorly handled. Toxic culture.

10
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