Echoing the Chaos – Same Story, Different Department - Anonymous Employee Carnegie Dartlet Employee Review

1.0
May 14, 2025
Recommend
CEO approval
Business Outlook

Pros

Unlimited PTO; half-day Fridays in the summer; flexible work schedule

Cons

I thought I had already posted a review for this company (see "A Master Class in Corporate Chaos — Avoid at All Costs") because the same thing happened to me around the same time, and I have the exact same thoughts as that employee. I never would have dreamed I’d be kicked out the door after spending my whole career here and treated like a stray animal or like I had some kind of contagious disease. No warning, no thanks for my years of dedication to a corporation growing wildly out of control—just uncomfortable silence and a removal that made my head spin it was so swift. As mentioned in the other review, despite all the “People First” messaging, the reality is that some departments are clearly valued more than others—and if you don't directly support the bottom line, you’re expendable. My team was repeatedly pushed to the back burner—understaffed, overworked, and rarely acknowledged. Meanwhile, other departments were given new hires, tools, resources, support, and regular team retreats—while we were told there was no budget for anything, not even well-deserved and overdue promotions or raises for our team members. Just days after I was laid off, I saw people in other areas celebrating promotions on LinkedIn. We raised concerns more than once, but they went nowhere. The atmosphere was one of constant anxiety and confusion, mostly due to poor sales—which we had no influence over or way to improve. The imbalance was clear, and eventually, some of us paid the price for being invisible to leadership. Communication is dismal. Perhaps the worst part was the cryptic calendar invite on my last day that was simply titled “[My name/manager's name] check-in.” I was shocked by the level of carelessness, heartlessness, and shadiness. My benefits, namely health insurance, expired at midnight that day. I was cut off from the server, Slack, and email immediately; it was like I was virtually shoved out the door as they locked it behind me. No transition support, no farewell. Just a cold, abrupt ending after hearing for years how this company is like a "family." This was completely contradictory to the "values" they constantly push based on their self-indulgent, contrived “color system" (a kind of corporate astrology they invented that assigns random human traits to colors and which they expect everyone to buy into). Long story short: This company is nothing like it was when I first joined. It now lacks competent leadership, long-term vision, and basic decency, so I would advise you to stay far away. As long as executives continue to prioritize flashy acquisitions over foundational stability—and treat certain teams as expendable—the dysfunction will only deepen. You’ve been warned.

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Carnegie Dartlet Response
1y
Thank you for your feedback. While we’re disappointed to hear how strongly you feel about your time here, we recognize that your experience reflects real frustrations that deserve to be acknowledged. There is no question that the pace of change at Carnegie has been significant. With that change have come challenges—some we anticipated, others we’ve learned from in real time. However, we do not accept the notion that employees are disposable or that chaos is the standard. That’s not who Carnegie is, and it’s not what we stand for. As for your concerns regarding offboarding, we are reevaluating our policies to ensure they align better with the standards we hold ourselves to—especially around dignity, empathy, and transition support. Carnegie is not perfect—but we are committed to growth, and that includes owning our missteps and building a better environment for our people. We appreciate your candor and your contributions during your time here.

Explore other reviews about Carnegie Dartlet

5.0
Feb 12, 2026
Recommend
CEO approval
Business Outlook

Pros

The people are truly kind, collaborative, and mission driven. Everyone genuinely cares about supporting higher education and helping clients succeed, and that shows up in how teams work together day to day. There are a lot of smart people here, and the culture is collaborative rather than competitive. It feels like everyone wants each other to win. There are strong opportunities to work cross functionally, learn new skills, and try new ideas. There is also real room to fail, test new approaches, and learn without fear.

Cons

The pace is very fast. The work is good and meaningful, but it can feel intense at times. I also wish compensation were higher, especially given the speed and level of responsibility.

2
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Carnegie Dartlet Response
1mo
Thank you for taking the time to share such positive feedback! It is incredibly rewarding to hear that our mission to support higher education resonates so strongly with your day-to-day work. We are very proud of our collaborative team, and knowing that you feel encouraged to cross-train, innovate, and try new approaches without fear of failure is the best compliment we could ask for. We hear your feedback regarding the fast-paced intensity of the work and compensation. We know how hard our teams work, and we are continually looking at ways to ensure our salaries remain competitive and that our workloads remain manageable during busy seasons. If you ever have specific ideas on how we can improve the day-to-day pace for your team, please feel free to share them with us at hr@carnegiehighered.com.
1.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

The client portfolio is genuinely interesting, and the peer-level team is incredibly talented, collaborative, and supportive. There are great people working here at the execution level, and you will build strong professional relationships.

Cons

Retention and management are major issues. Turnover is incredibly high, particularly within the first 90 days for new strategists. The company conducts surveys regarding capacity, but internal data is ignored—workloads routinely exceed promised limits (e.g., managing 12 clients when internal models cap roles at 8). Furthermore, the management style leans heavily toward negative critique rather than constructive coaching, creating a lack of psychological safety. Internal mobility is also poorly handled. Toxic culture.

10
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