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Carnegie Dartlet

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Carnegie Dartlet reviews

Broken culture, overpromised, underdelivered - Anonymous employee Carnegie Dartlet Employee Review

1.0
Sep 13, 2025
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Some of the best and brightest colleagues — though you inevitably become trauma-bonded through shared burnout. Unlimited PTO — but take “too much” (by whatever arbitrary measure HR decides) and you’ll be flagged. Educational assistance benefit — sounds great, except you’ll never have the time or mental bandwidth to actually use it.

Cons

Leadership is all talk, no walk. Promises are made at the top and recycled endlessly: “we’ll provide more transparency,” “we’ll improve communication,” “we’ll value your input.” These phrases show up in quarterly slides but never translate into reality. Carnegie pushes out endless employee surveys only to ignore feedback or spin the results with corporate jargon. Employees who voice concerns non-anonymously are gaslit, brushed off, or met with vague platitudes. Speaking up here is meaningless. Workloads are unreasonable and unsupported. Constant turnover means it’s not unusual to message a colleague on Slack only to find their account deactivated. Employees are pressured to sell and deliver products without proper project management processes in place, leading to chaos for both staff and clients. Burnout is rampant — all while pay remains below market. Meanwhile, leadership parades “record sales” and “stellar growth” while employees wonder where the money is going (hint: not to the people keeping the company afloat, but to private equity pockets). The culture is toxic and political. Leadership operates like a good ol’ boys club where success depends on who you know and how well you play internal politics, not merit. This fuels distrust, cliques, and an environment where nothing feels fair or transparent. Senior leadership rarely takes responsibility for missteps. Instead, systemic problems are blamed on “budget constraints” or “the market.” The response to challenges is often to “sunset” a team (a cold euphemism for layoffs delivered via random meeting invites) or restructure for the umpteenth time — destabilizing the workplace even further. Bottom line: Carnegie talks a big game about culture, transparency, and valuing employees. In reality, it’s all smoke and mirrors. Unless leadership learns to actually listen, own mistakes, and invest in its people, this cycle of dysfunction and burnout will never end.

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Carnegie Dartlet Response
8mo
Thank you for taking the time to provide such detailed and candid feedback regarding your experience at Carnegie. We are grateful for your honest assessment, and we are committed to facing these concerns directly and seriously. We were pleased to read your positive comments about working with "some of the best and brightest colleagues", which highlight the incredible talent that we know is at the heart of Carnegie. We recognize that the core of your feedback revolves around a perceived gap between leadership's intentions and the reality of our employees. We take your points on a lack of transparency, ignored survey feedback, and management accountability to heart. HR conducts a quarterly review of PTO usage across all departments to identify patterns of usage which also include unacceptable low usage. The goal of the flexible PTO policy is to empower employees to prioritize rest and mental bandwidth, not just in policy, but in lived company culture. We recognize that culture is lived every day, not just a marketing slogan, and we are dedicated to ensuring our actions reflect the values of integrity and transparency we claim to uphold. I strongly encourage you to reach out directly to me at hr@carnegiehighered.com.

Explore other reviews about Carnegie Dartlet

5.0
Feb 12, 2026
Marketing
Recommend
CEO approval
Business Outlook

Pros

The people are truly kind, collaborative, and mission driven. Everyone genuinely cares about supporting higher education and helping clients succeed, and that shows up in how teams work together day to day. There are a lot of smart people here, and the culture is collaborative rather than competitive. It feels like everyone wants each other to win. There are strong opportunities to work cross functionally, learn new skills, and try new ideas. There is also real room to fail, test new approaches, and learn without fear.

Cons

The pace is very fast. The work is good and meaningful, but it can feel intense at times. I also wish compensation were higher, especially given the speed and level of responsibility.

2
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Carnegie Dartlet Response
1mo
Thank you for taking the time to share such positive feedback! It is incredibly rewarding to hear that our mission to support higher education resonates so strongly with your day-to-day work. We are very proud of our collaborative team, and knowing that you feel encouraged to cross-train, innovate, and try new approaches without fear of failure is the best compliment we could ask for. We hear your feedback regarding the fast-paced intensity of the work and compensation. We know how hard our teams work, and we are continually looking at ways to ensure our salaries remain competitive and that our workloads remain manageable during busy seasons. If you ever have specific ideas on how we can improve the day-to-day pace for your team, please feel free to share them with us at hr@carnegiehighered.com.
1.0
Jul 20, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Amazing people who really care about you as a person and wonderful clients who appreciate your work. For a remote company, you wind up making extremely close friends and working with some of the most brilliant people you'll ever meet.

Cons

This company was once a great company that I was proud to be a part of. After new management took over a few years ago, things started to shift slowly and then drastically. The culture became incredibly fast-paced and unsustainable, with sales people selling things before a process or plan was created. It became clear that leadership was more interested in saying "yes" then thinking through the implications of what that "yes" meant. During my time, I watched all my favorite people at the company burn out and lose their light. During calls when I could connect with other teammates, "how are you" was no longer met with "good" or fine." Instead, it was often responded with "tired, but hanging in there," "exhausted," or "overstretched." This company has a huge morale issue, and its evident that new management does not seem to care about keeping talent or creating a sustainable workload. When I was working there, I became pretty normalized to this until I left. After switching companies, I realized that day-to-day exhaustion is not normal and shouldn't be tolerated. I truly grief the Carnegie I once knew, but this is no longer a place I would recommend.

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