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Carrier Enterprise

Part of Watsco

Engaged Employer

It all depends on where you work and who you work for - Purchasing/Inventory Planner Carrier Enterprise Employee Review

4.0
Aug 18, 2015
Recommend
CEO approval
Business Outlook

Pros

A lot of whether or not you're going to enjoy this company and your career is dependent upon which department you work in, and who your boss is. I work in purchasing/inventory management and absolutely love it. I have the best boss I've ever worked for. He always has a great attitude, and if he's in a bad mood he doesn't let it reflect onto us. He's a hands off, non micromanaging Director. As long as you get your work done and aren't making constant mistakes, he leaves you alone and lets you do your job, like any company should do. Why hire someone you can't trust and need to check up on them after everything they do? It just brings down morale and I am happy to not deal with that. They also have some really good benefits (and some bad). You got 20 days off from day 1 (depending on your start date) but never have to wait more than 2-3 months to get your 20 days. And you do not accrue them, they are given to you upfront. You can work from home from time to time if need be, just don't abuse it. It's a laid back atmosphere where if you're not here at exactly 8 AM or need to head out a little bit early, you have the freedom to do so, again, do not abuse it. While the insurance as a whole isn't that great, the monthly payment for a single person choosing the highest deductible program is only $47 a month. Yes, you may have to reach a large deductible, but with their HSA program and the free money you get with that, as long as you aren't bubble boy and in the hospital weekly, you end up saving money overall. I can see why some people have negative reviews on here. It could be their boss sucks, or it could be the position they're in. If you're a counter sales associate, you're not going to be making tons of money. It's not a position designed for that. It's entry level and you do not even need a college degree. So for what it does pay, it is good. Not to mention they give you every opportunity to work your way up. They also will pay 80% of your tuition if you wish to go back to school or get a graduate degree. The work like balance is great, the best I've had at any job. I am sure I am leaving some out, but you get the gist.

Cons

The high deductible on the insurance plan is definitely a negative. As is the fact they have not given a raise in years. However, the higher ups gave themselves a hefty raise when they didnt hit their bonus plan. They're already making 7 figures and can't help the little guys? Corporate greed at its best. They have also taken away a lot of good benefits such as 11 paid holidays instead of 6. We used to be able to buy 1-2 weeks extra vacation days, they did away with that, why, I have no idea. All's that can do is help them but lowering salary expenses. That's really all that I can think of as negative to this job at the moment. It was a better time before Watsco.

Explore other reviews about Carrier Enterprise

5.0
Jun 18, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great place to work for.

Cons

Not really anything that comes to mind. Every work place has its ups and downs

avatar
Carrier Enterprise Response
4d
Thank you for taking the time to share your feedback. We're glad to hear you've enjoyed your time at CE. We’re dedicated to creating a positive environment where our associates can develop and thrive. We appreciate your perspective and look forward to continuing to build on what makes CE a great place to work.
1.0
May 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Decent pay and useful contractor tools

Cons

Where do I start? Mandatory physical inventory two weekends out of the year. Working weekends isn’t necessarily the issue, but the entire process is incredibly disorganized. Employees sit around for hours between counts, creating a huge waste in labor costs. On top of that, most employees are not trained inventory counters, which naturally leads to errors and inconsistencies. The culture is equally bad. There is constant bullying and arrogance from leadership, and some managers seem to genuinely enjoy calling employees out in front of large groups of peers. It almost feels encouraged as part of the culture. Don’t even get me started on the warranty process. Carrier Enterprise seems to pride itself on making warranty claims so difficult and frustrating for contractors that many simply give up and absorb the loss themselves. Inventory planning and stocking are also a mess. Equipment matches often cannot be found within the same market, creating constant frustration for contractors and branches alike. They also allow large contractors to receive ultra-low RNC pricing and then allegedly resell equipment to other contractors. Royal Air in Houston is frequently mentioned as a top example. Leadership appears to look the other way because the activity boosts revenue and sales numbers. Pricing on parts and supplies also seems to randomly change, sometimes almost monthly, with little to no communication to customers. It often feels like margin increases are quietly pushed through just to see if customers notice.

1
avatar
Carrier Enterprise Response
1mo
Thank you for taking the time to share your perspective and feedback. We recognize that workplace experiences can vary, and we take concerns regarding communication, leadership, and operational processes seriously. Our goal is to foster a people-first culture where associates feel respected, supported, and set up for success in their roles. We appreciate feedback that helps us continue to improve.
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