Prepare for the grind - Store Manager Carter's Employee Review

2.0
Mar 14, 2018
Recommend
CEO approval
Business Outlook

Pros

Work life balance is good. Store managers are hourly which is unheard of. Benefits and employee discount are great as well.

Cons

Extremely awful work life. Being a 40 an hour a week SM has its perks, but also has draw backs. The company ran at a 97% payroll efficiency for last year. So out of what is given, 3% is spent going to the bathroom, talking or crying balled up in the corner. The turnover company wide is insane! Only 41% of new managers end up making it past the 6 month mark. Most crumble under the extreme pressure of extreme payroll restrictions, and training that is normally not what it should be as trainers aren’t given hours to be a trainer. For a company that has been around as long as Carter’s, you would think they would have realized how unrealistic their expectations are when it comes to tasking. Also not allowing for over time, and nobody in the store is being salaried, means if you can’t get support from another store you could be working alone slammed or having to leave your coworkers in a daunting situation.

Explore other reviews about Carter's

5.0
May 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Work hard and youre rewarded

Cons

A lot of changes daily even

2.0
Jun 5, 2026
Recommend
CEO approval
Business Outlook

Pros

- Above average benefits compared to market. -Brand has strong historical context -Customer Experience

Cons

-Failure for field feedback to be address at the top levels of the organization. -Leadership Competence -Payroll and store resources -compensation and raises -Overall Communication

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