Wonderful first job! - Sales Associate Carter's Employee Review

3.0
Jun 11, 2014
Recommend
CEO approval
Business Outlook

Pros

I've worked at Carters for over a year now and I can assure you there is never a dull moment. My co-workers and managers are the best part of my day. The store manager is very flexible with the schedule and changes in availability. There is so much potential for growth within the company. In just 4 months of working there, I was promoted to a part- time supervisor. This job is definitely a great place to start and will definitely teach you what customer service is truly about!

Cons

While Carters is a wonderful place to work, it also has it's downsides. Although the pay isn't terrible, sales associates definitely deserve more than what they're given. The managers often don't realize that it's pretty much impossible to have only one manager and one associate working at a time and expecting the associate to be in front of the store to greet, while ringing customers, while timing our sprints" (filling from the stock room to the floor), and making sure our customer service is the best around amongst other things. Its just physically impossible to do at one. Another issue is how customers get more benefits than then the employees actually do. Additionally, the amount of hours were given is hard as well, especially when trying to support yourself and maybe others. often times, they will cut your hours without telling you and you just have to kinda figure it out. However, whats worse than all of that is that No matter how hard you try, it always just seems like you're never recognized nor appreciated which can eventually affect your performance . But overall, it's a great place to start.

Explore other reviews about Carter's

5.0
May 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Work hard and youre rewarded

Cons

A lot of changes daily even

2.0
Jun 5, 2026
Recommend
CEO approval
Business Outlook

Pros

- Above average benefits compared to market. -Brand has strong historical context -Customer Experience

Cons

-Failure for field feedback to be address at the top levels of the organization. -Leadership Competence -Payroll and store resources -compensation and raises -Overall Communication

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