The best retail job I've ever had, but upper management is lacking. - Sales Associate Carter's Employee Review

4.0
Apr 6, 2015
Recommend
CEO approval
Business Outlook

Pros

We get a ton of business at our store and tend to get good feedback from customers. My manager and assistant managers are great, they are understanding and flexible. There hasn't been a high rate of turnover, so everyone has been working there forever and we are all pretty close.

Cons

Upper management (district and above) is fairly disorganized and inconsistent. Our district manager has changed several times in the 2 years I've worked here, and it's not always great getting the blowback from the company's drama.

Explore other reviews about Carter's

5.0
May 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Work hard and youre rewarded

Cons

A lot of changes daily even

2.0
Jun 5, 2026
Recommend
CEO approval
Business Outlook

Pros

- Above average benefits compared to market. -Brand has strong historical context -Customer Experience

Cons

-Failure for field feedback to be address at the top levels of the organization. -Leadership Competence -Payroll and store resources -compensation and raises -Overall Communication

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