Brand has lost touch with their employees - Store Manager Carter's Employee Review

2.0
Mar 29, 2025
Recommend
CEO approval
Business Outlook

Pros

* a competitive brand for the customer * a diverse benefits package

Cons

*non-competative pay - hard to hire top talent and retain current employees with so many retailers paying higher but they still expect store teams to drive the business the same with unrealistic expectations * company has moved away from its company values it was founded on, particularly when it comes to investing in their people - growth opportunity is minimal nor is it equally available to all who pursue it, which has resulted in higher turnover in recent years

Explore other reviews about Carter's

5.0
May 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Work hard and youre rewarded

Cons

A lot of changes daily even

2.0
Jun 5, 2026
Recommend
CEO approval
Business Outlook

Pros

- Above average benefits compared to market. -Brand has strong historical context -Customer Experience

Cons

-Failure for field feedback to be address at the top levels of the organization. -Leadership Competence -Payroll and store resources -compensation and raises -Overall Communication

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