A okay - Crew Member Casey's Employee Review

1.0
Aug 12, 2017
Recommend
CEO approval
Business Outlook

Pros

Got plenty of hours, pay was good, loved working with people

Cons

Not enough workers so was always working, manager didn't care about my medical restrictions, he was in out most of the day hardly there. Don't give enough training, made us call people if we were sick but never gave a list of people's numbers when asked for multiple times, no breaks unless your a smoker then you could go out, but I don't smoke so worked 8+ hours a day no break on my feet entire time. Seen many people walk out because of this. You are on call all the time and can't have a life, you tell a person no on going in and its like the end of the world.

Explore other reviews about Casey's

5.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Great place to work at

Cons

People were great no cons

2.0
Jul 12, 2026
Recommend
CEO approval
Business Outlook

Pros

* The employee discount is very generous, you can have a hot meal, a baked treat and a 16oz soda for about five dollars depending on what you get. * Directpay is mostly convenient, mostly. * Management is pretty good at honoring your schedule or scheduling preferences, you might have a day outside of your preference hours but generally you get what you ask for. * Career growth seems present, most shift leads were promoted at around 5/6 months and managers at 8/12 months.

Cons

* Underpaid, our starting position was 13 dollars and a management position was 16 dollars, keep in mind the McDonald's down the street started you out between 16/17$. * The actual hours you're given fluctuate since corporate determines how many hours a store can give by hot food sales. You're also not allowed to work overtime (though often you end up having to since most shifts aren't given enough people to perform necessary tasks on time) * While their virtual application gives you the option for full-time, only managers or specific staff members can be marked full-time, everyone else starts as part-time. * Regularly understaffed, mid-shift gets most of the bulk while mornings and closing shifts run off of a skeleton crew, especially kitchen staff who have to manage online orders, warmers, ingredient restocking, shift prep and cleaning all by themselves. * Corporate managers tend to have a reputation for over-working their staff and generally being miserable to be around, I've talked with multiple past-employees and store managers who all cited their reason for leaving was because of the given district manager or corporate decisions. * Maintenance crews have consistently done poor jobs at repairing equipment, or have an unusual delay in actually arriving/acquiring the part needed to repair something. Our men's bathroom has been closed four times due to the same issue, and everytime it's re-opened it breaks in the exact same way. * Initial Training is done all at once through around 30 videos, most of which are either common sense (don't be racist to customers) or cover very fringe scenarios like active-shooter responses. I've been working here for three months and I still don't know if I'm allowed to give cash refunds or how to submit a work order for a broken item. * While you are given breaks in your schedule, since most shifts are understaffed you either don't get a chance to take a break or you're limited to a five-ten minute break before the next customer walks in.

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