Pros
* The employee discount is very generous, you can have a hot meal, a baked treat and a 16oz soda for about five dollars depending on what you get.
* Directpay is mostly convenient, mostly.
* Management is pretty good at honoring your schedule or scheduling preferences, you might have a day outside of your preference hours but generally you get what you ask for.
* Career growth seems present, most shift leads were promoted at around 5/6 months and managers at 8/12 months.
Cons
* Underpaid, our starting position was 13 dollars and a management position was 16 dollars, keep in mind the McDonald's down the street started you out between 16/17$.
* The actual hours you're given fluctuate since corporate determines how many hours a store can give by hot food sales. You're also not allowed to work overtime (though often you end up having to since most shifts aren't given enough people to perform necessary tasks on time)
* While their virtual application gives you the option for full-time, only managers or specific staff members can be marked full-time, everyone else starts as part-time.
* Regularly understaffed, mid-shift gets most of the bulk while mornings and closing shifts run off of a skeleton crew, especially kitchen staff who have to manage online orders, warmers, ingredient restocking, shift prep and cleaning all by themselves.
* Corporate managers tend to have a reputation for over-working their staff and generally being miserable to be around, I've talked with multiple past-employees and store managers who all cited their reason for leaving was because of the given district manager or corporate decisions.
* Maintenance crews have consistently done poor jobs at repairing equipment, or have an unusual delay in actually arriving/acquiring the part needed to repair something. Our men's bathroom has been closed four times due to the same issue, and everytime it's re-opened it breaks in the exact same way.
* Initial Training is done all at once through around 30 videos, most of which are either common sense (don't be racist to customers) or cover very fringe scenarios like active-shooter responses. I've been working here for three months and I still don't know if I'm allowed to give cash refunds or how to submit a work order for a broken item.
* While you are given breaks in your schedule, since most shifts are understaffed you either don't get a chance to take a break or you're limited to a five-ten minute break before the next customer walks in.