Practice what you preach - Customer Experience Specialist Casper Employee Review

3.0
Jun 21, 2016
Recommend
CEO approval
Business Outlook

Pros

There are some truly fantastic and talented, hard working people at Casper.

Cons

Disconnect between departments, company culture ???. There is weak follow through across the board. The Customer Experience team is stacked with VERY talented, intelligent people, yet, it is very difficult to differentiate treatment of this team in comparison to any 'run of the mill' support team at any other company. SALARY employees using a 'clock in' system...

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Casper Response
6y
Thank you for sharing this feedback with us as we want to ensure we are providing the right support and opportunities to all of our team members. We will be sure to discuss your concerns further with our Casper People team.

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5.0
Apr 18, 2025
Recommend
CEO approval
Business Outlook

Pros

Nice people and pay is good

Cons

Not many other than working holidays

3.0
Jun 11, 2026
Recommend
CEO approval
Business Outlook

Pros

The people on the People team are amazing. The work life balance was fabulous and there was a great culture of trusting that people will get their work done

Cons

The new management is very old school. Removing benefits made it hard to stay when you are the one communicating those benefits to employees.

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