One of the best work cultures you can experience - Customer Experience Specialist Casper Employee Review

5.0
Jan 18, 2017
Recommend
CEO approval
Business Outlook

Pros

The work culture is very welcoming! The training program does a great job making sure you're ready to go by the time you start working with customers. Employees are all in the same boat helping each other out.

Cons

Hours can sometimes be a bit awkward. If you're starting out you may find yourself with a Tuesday through Saturday schedule with shifts lasting from 8-5 or 12-9.

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Casper Response
6y
Thanks for sharing this feedback! We’re so pleased to hear you’ve had a great experience at Casper

Explore other reviews about Casper

5.0
Apr 18, 2025
Recommend
CEO approval
Business Outlook

Pros

Nice people and pay is good

Cons

Not many other than working holidays

3.0
Jun 11, 2026
Recommend
CEO approval
Business Outlook

Pros

The people on the People team are amazing. The work life balance was fabulous and there was a great culture of trusting that people will get their work done

Cons

The new management is very old school. Removing benefits made it hard to stay when you are the one communicating those benefits to employees.

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