Does Casper pay their employees well?

According to anonymously submitted Glassdoor reviews, Casper employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Casper. This rating has decreased by 10% over the last 12 months.

How satisfied are employees working at Casper?

49% of Casper employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Casper 3.7 out of 5 for work life balance, 3.2 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Casper?

Sleep Specialist (47) , Store Manager (19) , Sales Associate (14) , Manager (13) , Customer Experience Specialist (12) , Supervisor (10) , Associate Store Manager (9) , Assistant Manager (6) , Store Supervisor (6) , Software Engineer (5) , CX Specialist (4) , Operations (4) , ASM- Assistant Store Manager (3) , Intern (3) , Retail Sales Associate (3)

What are the pros of working at Casper according to real employee reviews?

"The environment is great and the people" ((in 39 reviews)); "Great culture; Chill workplace Easy job (very hard to mess up) Great employee discount" ((in 23 reviews)); "Great benefits and plenty of room to grow with the company." ((in 22 reviews)); "Free mattress after 6 months of employment" ((in 11 reviews)); "Good work life balance as part time" ((in 10 reviews))

What are the cons of working at Casper according to real employee reviews?

"low pay and very demanding" ((in 19 reviews)); "No commission and made lots of sales" ((in 11 reviews)); "Poor communication, lack of benefits for part time, bad bonus structure" ((in 10 reviews)); "They promise a lot to their staff but managers choose who they like more before you get noticed." ((in 6 reviews)); "Upper management is a complete mess" ((in 5 reviews))

What are employees saying about Casper layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Casper layoffs and their outlook for job security at Casper in 2026.

What are the top reviewed Casper locations?

New York , Los Angeles , San Francisco , San Antonio , Chicago , Oak Brook , Austin , Cincinnati , Roseville , Miami , Orlando , Boston , Bridgewater , Short Hills , Brooklyn , Durham , Southlake , Dedham , Crystal Lake , Huntington Station , Long Island City , New City , Scottsdale , Dallas , Frisco , Houston , Nashville , Brea , Costa Mesa , Irvine

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Casper

Casper reviews

Trash heap!!! - Store Manager/Sleep Specialist Casper Employee Review

1.0

Jan 14, 2019

Store manager/sleep specialist

Recommend

CEO approval

Business Outlook

Pros

Free pillows after a month. Free mattress after six months.

Cons

Horrible pay for work that is done. No real potential for growth from retail stores only applies to corporate positions. Unrealistic expectations. Ignored management complaints. Sending out pointless "do better" memos does nothing for team moral. How about giving me a real incentive to work here because the product does not sell it self. Lifting up 90+ pound mattresses is not what I expected to be doing with my life on a weekly basis. Basically the Amazon of the sleep world.

Casper Response

Thank you for your feedback from your time with us. We are sorry your experience wasn’t more positive; please know that we strive for continual improvement.

Explore other reviews about Casper

5.0

Apr 18, 2025

Store supervisor

Recommend

CEO approval

Business Outlook

Pros

Nice people and pay is good

Cons

Not many other than working holidays

3.0

Jun 11, 2026

People operations manager

Recommend

CEO approval

Business Outlook

Pros

The people on the People team are amazing. The work life balance was fabulous and there was a great culture of trusting that people will get their work done

Cons

The new management is very old school. Removing benefits made it hard to stay when you are the one communicating those benefits to employees.

See reviews by: Helpful|Rating|Date|All

Jobs at Casper

Store Manager - Broadway - New York, NY

Associate Store Manager - S Lake Ave - Pasadena, CA

Full Time Store Supervisor - Blue Back Square - West Hartford, CT

Store Manager - Walt Whitman Shops - Huntington Station, NY

Huntington Station, NY

$70K - $90K /yr

(Employer provided)

View job

Part Time Retail Sales Associate - Lexington Ave - New York, NY

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Trash heap!!! - Store Manager/Sleep Specialist Casper Employee Review

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