Ghosted after interviews - Anonymous employee Casper Employee Review

1.0
Nov 11, 2019
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Free mattress after 6 months of employment

Cons

I had three interviews which all went really well. During my final interview I was told I’d be notified on a decision by the end of the week. Which never came. I sent a follow up email to the recruiter, and still nothing. I completely understand if I wasn’t the right fit for the position. But it’s common courtesy to respond to a potential candidate rather than ghosting them. This was all incredibly unprofessional, and a waste of time. Setting up the interviews was like pulling teeth because the recruiter would respond so sporadically. One of the interviews was through video chat with the store manager. Who was late for the interview, and in their pajamas... in bed! The irony... Don’t waste your time with this place, very unprofessional.

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Casper Response
6y
Thank you for providing feedback on your interview with Casper. We sincerely apologize for your experience. We strive to communicate with all candidates, but we clearly dropped the ball here. We take this feedback seriously and will do better."

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