They don't care about their retail employees - Anonymous employee Casper Employee Review

2.0
Mar 13, 2020
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The only pros our the free products (but after 6 months those don't really happen anymore) and some fun coworkers.

Cons

It's marketed as a non-commission workplace but the managers and HQ treat it the exact opposite. Empty promises left and right. "Promote from within" that statement is laughable at this job, they will tell you that they will work to elevate you to a higher position and then go ahead and hire an outside hire. Raises here are a joke! I feel bad for anybody who tells me they're thinking of applying for this job.

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Casper Response
6y
Thank you for providing feedback on your experience at Casper.. Any comments left here are anonymous, so please feel free to share your feedback with the Casper People team confidentially. We’d love to hear more about how we can improve and ensure you are set up to succeed.

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5.0
Apr 18, 2025
Recommend
CEO approval
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Pros

Nice people and pay is good

Cons

Not many other than working holidays

3.0
Jun 11, 2026
Recommend
CEO approval
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Pros

The people on the People team are amazing. The work life balance was fabulous and there was a great culture of trusting that people will get their work done

Cons

The new management is very old school. Removing benefits made it hard to stay when you are the one communicating those benefits to employees.

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