Low morale and Unstbal - Anonymous employee Casper Employee Review

2.0
Mar 15, 2020
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

—amazing benefits package —nice office space —some of the best people I ever worked with (who are exiting in droves)

Cons

—some of the worst morale I’ve experienced at any company, especially one so young —the hard work of mid- and entry-level employees is consistently undermined by the erratic and non-transparent decision-making of senior management —comms from senior mgmt are either rose-colored glass views or complete lack of ownership for problems that crop up again and again —poor people management skills at every level —super unclear pay structure that keeps everyone paid 10-20k/yr less than they should be —phony “social good” internal messaging to convince everyone they’re saving the world by selling mattresses —CEO does not know how to talk to other people. Stop making him address the company. It’s a bad look every time.

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Casper Response
6y
Thank you for sharing your experience with us. We are sorry to hear your experience was not more positive, please know we take feedback very seriously for continual improvement.

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5.0
Apr 18, 2025
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CEO approval
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Pros

Nice people and pay is good

Cons

Not many other than working holidays

3.0
Jun 11, 2026
Recommend
CEO approval
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Pros

The people on the People team are amazing. The work life balance was fabulous and there was a great culture of trusting that people will get their work done

Cons

The new management is very old school. Removing benefits made it hard to stay when you are the one communicating those benefits to employees.

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